Why was my account removed? - Powered By Kayako SupportSuite

09 Sep 2010

Support Center » Knowledgebase » FAQ`s » Forum FAQ`s » Why was my account removed?

	Why was my account removed?

Solution There are several reasons why your account could have been removed. As a general rule, the staff will send an email to the address listed under your account to explain the removal. Be sure to first check your own email account (including your junk folder) to make sure a message isn't awaiting you explaining the issue.

Members can be removed from our forums for repeated violation of our ToS (Terms of Service) and/or our Site Rules. Members can be removed for posting extremely graphic or inflammatory material, or being extraordinarily rude to other members or the staff. Members can also be removed for mass PMing/contacting other members of our board in an effort to get them to join their own forums. Members who have been inactive for a very long time are also occasionally removed during routine maintenance.

Should you feel you have been removed unfairly, please email a member of the staff and they will try to investigate the problem. (Staff Contacts) However, once an account has been deleted, it is gone for good and cannot be restored.

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05 Jul 2008 05:08 PM